Privacy Policy

1. Who We Are

Compassionate Learning Institute, LLC (“CLI,” “we,” “us,” or “our”) operates the website at CompassionateLearningInstitute.com. This Privacy Policy explains how we collect, use, and protect information when you visit our site or register for a training event.

2. Information We Collect

We may collect the following types of information:

• Contact information you provide voluntarily — such as your name, email address, phone number, and organization — when you contact us or register for training.
• Registration data collected through Arlo, our third-party registration platform, when you register for a training event. Arlo’s own privacy policy governs data collected through their platform.
• Usage data automatically collected when you visit our website, including browser type, pages visited, and referring URLs. This data is collected in aggregate and is not linked to individuals.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Process and confirm training registrations
• Send training-related communications (confirmations, reminders, updates)
• Improve the content and usability of our website

We do not sell or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use Arlo to manage training registrations and payments. When you register through Arlo, your data is subject to Arlo’s Privacy Policy. We may also use standard website analytics tools to understand how visitors use our site.

5. Data Retention

We retain contact and registration information as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes. You may request deletion of your information at any time by contacting us.

6. Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, contact us at the email address below. We will respond within a reasonable timeframe.

7. Security

We take reasonable steps to protect the information we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact

Questions or requests related to this Privacy Policy may be directed to:
Compassionate Learning Institute, LLC
Email: Doug@CompassionateLearningInstitute.com
Phone: (410) 404-4020